Refunds
After log in to Nero myAccount 1. click on Ref Number. 2. In the left sidebar, click button of Request refund. 3. Select the refund reason an...
Wed, 25 Mar, 2026 at 2:51 PM
Windows Store is a 3rd party game and software sales platform of the company Microsoft. Their Terms of Sales don't allow for refunds.
Wed, 11 Mar, 2026 at 2:03 PM
Steam is a 3rd party game and software sales platform of the company Valve. Usually you can get a refund for any digital product purchased within 14 days an...
Thu, 28 Sep, 2023 at 2:53 PM
Our payment partner, 2Checkout (Verifone) will review your eligibility for a refund and process it as quickly as possible. You are entitled to a 30-day t...
Wed, 25 Mar, 2026 at 2:58 PM
Of course, you may request a refund through your Nero myAccount. However, if you purchased the same subscription twice, the subscription periods will n...
Wed, 25 Mar, 2026 at 1:14 PM
