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Refunds for purchases on Steam

Modified on: Mon, 24 Jun, 2019 at 3:59 PM

Steam is a 3rd party game and software sales platform of the company Valve. Usually you can get a refund for any digital product purchased within 14 days and if you have used it for less than 2 hours. To request a refund, please use the platforms link here: https://help.steampowered.com

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Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.