My Nero Account
If you are Nero desktop customer, please launch Nero Start. If you are Nero AI online services customer, please go to Nero Account online page > Account ...
Mon, 10 Jun, 2024 at 2:35 PM
We provide a link for customers to delete the Nero Accounts by themselves. 1. Open Nero AI website: https://ai.nero.com 2. Log in with your Nero accoun...
Fri, 31 Oct, 2025 at 4:40 AM
On the first startup of Nero Start, you may log in with some email address other than the one you entered during purchasing Nero software on Nero website. ...
Thu, 24 Apr, 2025 at 9:58 AM
When you see below dialog, usually this is because there is an invalid serial number in your system. For example, if you have refund any product, the serial...
Tue, 19 Jul, 2022 at 9:43 AM
If you have paid for Nero but still get messages such as trial or expired, please check the below aspects: Check the email address of your Nero acco...
Wed, 5 Jul, 2023 at 10:16 AM
After login with your Nero Account and initial password, you could change the password. 1. Click the third icon in the top right corner of Nero Start to go...
Fri, 22 Nov, 2019 at 6:32 AM
If you are running Nero Platinum 1-year subscription, you need to keep logging in your Nero Account in Nero Start in order to use your Nero applications and...
Fri, 31 Oct, 2025 at 12:41 PM
