My Nero Account
If you are running Nero Platinum 1-year subscription, you need to keep logging in your Nero Account in Nero Start in order to use your Nero applications and...
Fri, 31 Oct, 2025 at 12:41 PM
After login with your Nero Account and initial password, you could change the password. 1. Click the third icon in the top right corner of Nero Start to go...
Wed, 3 Dec, 2025 at 12:25 PM
If you have paid for Nero but still get messages such as trial or expired, please check the below aspects: Check the email address of your Nero acco...
Wed, 5 Jul, 2023 at 10:16 AM
When you see below dialog, usually this is because there is an invalid serial number in your system. For example, if you have refund any product, the serial...
Tue, 19 Jul, 2022 at 9:43 AM
On the first startup of Nero Start, you may log in with some email address other than the one you entered during purchasing Nero software on Nero website. ...
Thu, 4 Dec, 2025 at 10:42 AM
Click "unsubscribe" on the following link to subscribe or unsubscribe from the newsletters: https://www.nero.com/eng/newsletter/ If you are sti...
Mon, 24 Nov, 2025 at 1:06 PM
There are two methods for changing your Nero account password: * Method 1: Reset password in Nero Start * Method 2: Change password via a website ...
Wed, 3 Dec, 2025 at 12:39 PM
We provide a link for customers to delete the Nero Accounts by themselves. 1. Open Nero website: https://www.nero.com 2. Log in with your Nero account ...
Fri, 28 Nov, 2025 at 2:21 PM
If you are Nero desktop customer, please launch Nero Start. If you are Nero AI online services customer, please go to Nero Account online page > Account ...
Mon, 10 Jun, 2024 at 2:35 PM
There are two methods to log in to Nero acount. Method 1: Access from Nero Start: 1. Open Nero Start and click the Account Settings button in the...
Thu, 4 Dec, 2025 at 11:07 AM
