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Modified on: Fri, 22 Nov, 2019 at 6:32 AM
After login with your Nero Account and initial password, you could change the password.
1. Click the third icon in the top right corner of Nero Start to go to Account setting.
2. Go to Change password tab. Here enter the initial password, and new password.
3. Click Update password button, your password will be updated.
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You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Start the new "Live Guide" and report the problem using the "Report Problem" function.
Nero KnowHow is the support app for the latest Nero products.
