Nero Support

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Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »

How can I remove all traces of previous Nero programs? Learn more »

Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

NOTE ON DELIVERY TIMES:

Due to the current situation there may be delays in shipping.

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Quanto tempo costuma demorar a entrega?

Modificado em: Ter, 24 Mar, 2020 na (o) 12:15 PM

Nós enviamos os nossos produtos directamente da Alemanha. Dependendo do país de destino e do método de envio, a entrega costuma demorar entre 3 e 9 dias úteis.

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Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

Cleverbridge-URL

Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.