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Nero Video

How to convert an .nvc file to a video (e.g. MP4)
Files with the .nvc extension are Nero Video project files, NOT finished videos. They contain editing instructions and links to your source media, and can o...
Thu, 4 Dec, 2025 at 7:18 AM
How to continue the originally ongoing project on a new computer?
If you have an unfinished project on your old computer and need to transfer it to a new computer for further editing in Nero Video, follow these steps: 1.O...
Thu, 4 Dec, 2025 at 5:02 AM
How can I set a consistent size for each image so that they fit the frame height?
I am creating a video that includes a collection of images. They do not fill the entire video screen, so I need to resize them in Nero Video. Using the &quo...
Thu, 4 Dec, 2025 at 4:57 AM
How to switch between Dark Mode and Light Mode in Nero Video 2026
The new version of Nero Video 2026 has added Dark Mode and opens in Dark Mode by default.  If you prefer to Light Mode, please open Options -> Applicati...
Thu, 4 Dec, 2025 at 4:54 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket