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How to Fix No Sound in Recode Stick Recordings

Modified on: Mon, 19 May, 2025 at 3:26 AM

1. First, try connecting Recode Stick to another USB port and restart the recording software (e.g. Windows Camera). If the problem persists, proceed to step 2.

2. Check your microphone settings:

a. Go to Settings > Sound on your computer.

b. Under Input, select "Microphone (2- AV TO USB2.0)".

c. Test the microphone to ensure it’s working properly.

3. If the microphone still fails in step 2, reinstall the audio driver:

a. Open Device Manager (Computer Management > System Tools > Device Manager).

b. Expand "Sound, video and game controllers".

c. Right-click "AV TO USB2.0" and select Uninstall device.

d. Click "Action" > "Scan for hardware changes" to reinstall the driver automatically.

If the issue is resolved, we'd appreciate it if you could let us know which step fixed the problem.

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.