How can we help you today?
Most customers are interested in the following topics:
NOTE ON DELIVERY TIMES:
Due to the current situation there may be delays in shipping.
Hello World
Modified on: Thu, 30 May, 2019 at 2:45 PM
Because Audials Music Recorder is a third-party company product bundled with Nero Platinum.
Unfortunately, we cannot provide technical support on this third-party product at Nero side.
For technical assistance related to the Audials Music Recorder, please contact Audials support directly:
https://support.audials.com/hc/en-us/requests/new
Below link is a good sample that one customer reported same issue as yours and it seemed he has got Audials Support already:
Did you find it helpful? Yes No
Send feedback
Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:
Cleverbridge-URL
You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Start the new "Live Guide" and report the problem using the "Report Problem" function.
Nero KnowHow is the support app for the latest Nero products.
