Nero Support

Wat kunnen we voor je doen?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »


Due to the current situation there may be delays in shipping.

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Nero Mobile Apps

Wat is 'DriveSpan App' en wat kan het voor mij doen?
Via 'DriveSpan App' in combinatie met uw Nero Suite-product (Nero Platinum 2019 of Nero Standard 2019 en later) kunt u al uw media en gegevens op uw...
Do, 25 Mrt, 2021 om 2:51 PM
Hoe kan ik de flitser inschakelen op mijn Android camera?
Meer informatie over het inschakelen van de flitser op uw Andorid camera vindt u onder de volgende link: Flitser inschakelen op Android camera's
Vr, 13 Mei, 2022 om 3:34 PM
Hoe het abonnement van Lens herstellen?
1. Ga naar de pagina Instellingen. Klik op de banner 'Abonneren voor PRO'. 2. Klik op de knop Herstellen in de rechterbovenhoek van de pagina...
Ma, 24 Apr, 2023 om 10:01 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket