How can we help you today?
Most customers are interested in the following topics:
Hello World
Modified on: Tue, 23 Dec, 2025 at 12:36 PM
Automatic billing / renewal is controlled by one checkbox in Nero myAccount.
1. After log in to Nero myAccount, Click on link “Update payment method”.
2. uncheck the checkbox labelled “Enable automatic subscription renewal”
Checked = ON
Unchecked = OFF
3. click button of “UPDATE PAYMENT METHOD” to save.
Did you find it helpful? Yes No
Send feedback
Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:
Cleverbridge-URL
You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Start the new "Live Guide" and report the problem using the "Report Problem" function.
Nero KnowHow is the support app for the latest Nero products.
