If you would like to change email address of your Nero Account, we provide 2 methods for you to add an additional email to your Nero account. (We don't support changing email address directly since the primary email address is linked to your order in our order system)
Then you could use both primary and secondary email addresses to log in to your account in Nero Start and Nero AI webpages. Both has the same password.
Method 1: Use Nero Start to add a secondary email address
- 1. Open Nero Start on your computer and log in to the account where you want to add a secondary email address.
- 2. Click "Account Settings" in the upper right corner, select "Manage my account".
- 3. Go to the 'My profile' tab, click the '+' icon behind your primary email, enter the email address you want to add in the 2nd email, and then click the 'Update my profile' button.
A verification email will be sent to your secondary email address; please confirm it in the email.
Then your secondary email address is connected to your Nero product.
And finally, restart Nero Start.
Method 2: Use the login web page to add a secondary email address
- 1. Visit this website: https://login.nero.com/oauth/profile and log in to the account where you want to add a secondary email address.
- 2. Select 'Password & Security' -> 'Nero ID'.
- 3. Click the '+' icon behind your primary email and input the email address you want to add in the secondary email, then click the 'Next' button.
A verification email will be sent to your secondary email address; please confirm it in the email.
Then your secondary email address is connected to your Nero product.
