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Blu-Ray/DVD burner is recognized as CD burner

Modified on: Mon, 6 Dec, 2021 at 7:47 AM

Would you please try below proposals?

1. Please check if there is new driver for your burner and firmware. Please update if there is.

2. Please check the brand and model of your SATA controller and search if there is new driver for it. Update the version if there is.

3. Try to connect the burner to another SATA connector in motherboard. If you are using PCI-E SATA converter, please try to connect to SATA port on motherboard directlly.

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.