Nero Support

您今天需要什麼樣的幫助嗎?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

Hi H1 tag

Hi H2 tag

Hi H3 tag

Hello World

解決方案首頁 如何安裝和開始運行Nero程序

Download Nero

Nero 軟体下載連結
我們向客戶提供在線安裝程序（大小為3MB的.exe文件）以安裝Nero軟件。 優點是每次安裝時，在線安裝程序都會檢查並下載Nero軟件的最新版本。 如果運行在線安裝程序時發生任何問題，例如 檢查最新版本失敗，下載失敗或卡住，或者當安裝失敗時，我們還提供相應軟件的離線安裝程序。 請在下面找到您的產品，單擊...
星期二, 11 三月, 2025 於 9:49 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket