Nero Support

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Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

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关于安装的问题

安装完成后,我在桌面上找不到Nero。 如何创建Nero快捷方式
通常,在安装Nero产品之后,桌面上会自动创建桌面图标。如果桌面上没有Nero Start,可以使用以下两种方法创建桌面快捷方式: 方法A: 1:在屏幕左下角单击Windows 系统的开始菜单。 2:在Start 列表中找到Nero Start。 3:将程序图标拖到桌面上的任意...
星期五, 13 六月, 2025 在 11:17 AM
安装后,我的桌面上没有Nero快捷方式。 如何创建Nero快捷方式?
Nero Start会在首次启动时为其自身创建一个桌面快捷方式。 请转到Windows的“开始”菜单> Nero> Nero Start来启动它。 然后,快捷方式应出现在桌面上。 如果没有快捷方式,请按照以下步骤操作: 请打开Windows资源管理器并浏览到安装文件夹,默认情况下,在64位...
星期五, 20 十二月, 2019 在 3:11 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket