Nero Support

Como podemos ajudar você hoje?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »


Due to the current situation there may be delays in shipping.

Hi H1 tag

Hi H2 tag

Hi H3 tag

Hello World

Nero TuneItUp PRO

Como desinstalar o TuneItUp manualmente
Apagar manualmente as pastas abaixo: - C:\ProgramData\Nero\Nero TuneItUp - C: Arquivos de programa (x86)Nero]Nero TuneItUp Para entrar na pasta ProgramData...
Qui, 8 Abr, 2021 na (o) 2:17 PM
Comprei a versão Nero Platinum Life, mas não consigo ativar o TuneItUp Pro
Comprei a versão Nero Platinum lifetime, mas a versão Pro do "Nero TuneItUp" não é ativada. Estou constantemente sendo redirecionado para a página...
Seg, 24 Abr, 2023 na (o) 10:42 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket