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What should I do if the video is black and white in Content or Capture screen?

Modified on: Thu, 20 Apr, 2023 at 10:33 AM

If you encounter the problem that the video playback is black and white, but export/burn is in color，please update windows system or the graphics card driver to the latest version, then try again.

If update windows system or the graphics card driver doesn't solve the problem, you can also replace the .dll,

1.If your version is 25.5.x.x/25.0.x.x , update the version to 25.5.2.10/25.0.2.5 or higher firstly

Double click to run "EnableEVR.reg".

"EnableEVR.reg" in:
https://ecloud.nero.com/index.php/s/Jn9w4swGa3w3Pcy

2.If your version is 24.0.x.x

Go to C:\Program Files (x86)\Nero\[current Nero version]\Nero Vision, save the "MMTools.dll" file in another folder and replace the new "MMTools.dll" file.

New "MMTools.dll" file in:

https://ecloud.nero.com/index.php/s/nbF3L7biAE4wM5Y

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.