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I have ever used some tools to clean Nero software. Now Nero failed to install

Modified on: Fri, 15 Nov, 2019 at 9:06 AM

When cleaning Nero software with third party tools (e.g. IObit Uninstaller, Total Cleaner, Revo Uninstaller, etc.), such tools delete Nero program folders and files, but may still keep some Nero traces in Registry key. This would result in installation failure.

For such case, to successfully install Nero again, you have to clean up all remaining Nero entries from your system first. Please follow up the steps in below link: https://nerosupport.freshdesk.com/en/support/solutions/articles/44000918833-how-can-i-remove-all-traces-of-previous-nero-programs-

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.