Nero Support

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解決方案首頁 有關 Nero 產品的問題

Nero Start 和帳戶

如何在 Nero Start 中獲取我的 Nero 產品的最新更新
若要取得最新的應用程式更新，請開啟 Nero Start 並前往更新中心。 在“更新中心”，您預設會看到最新產品的應用程式更新。 如果您有多個產品，並且想要查看所有產品的應用程式更新，請將篩選器切換為「全部」。 如何配置安裝和在線更新 在“安裝和在線更新”部分下的選項屏幕中，可以設...
星期一, 20 四月, 2026 於 4:25 AM
如何獲取VIP商店產品
VIP Store 是 Nero Start 中的應用程序商店。 它僅適用於 Nero Platinum Suite - 年許可證用戶。 在VIP商店中，您可以一鍵直接購買附加軟件。 注意：Nero Start 和其他必要組件應更新至最新版本，以確保 VIP 商店的順利運行。 當您登錄 Nero...
星期三, 13 九月, 2023 於 5:21 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket