Nero Support

您今天需要什麼樣的幫助嗎?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Nero.com? Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »

NOTE ON DELIVERY TIMES:


Due to the current situation there may be delays in shipping.

Hi H1 tag

Hi H2 tag

Hi H3 tag

Hello World

解決方案首頁 如何安裝和開始運行Nero程序

關於安裝的問題

安裝後，我的桌面上沒有Nero快捷方式。 如何創建Nero快捷方式？
Nero Start會在首次啟動時為其自身創建一個桌面快捷方式。 請轉到Windows的“開始”菜單> Nero> Nero Start來啟動它。 然後，快捷方式應出現在桌面上。 如果沒有快捷方式，請按照以下步驟操作： 請打開Windows資源管理器並瀏覽到安裝文件夾，默認情況下，在64位...
星期五, 20 十二月, 2019 於 3:10 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket