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Nero BackItUp

Nero BackItUp Manual
Note:  You'll find further information about how to back up your data on digital devices under following link: Backing up data Here is the FAQ link f...
Fri, 13 May, 2022 at 4:36 PM
Nero BackItUp explained – Local Copy, Online Copy vs Local Snapshot
Note:  You'll find further information about how to recover deleted data under following link: Recovering deleted data Nero BackItUp is a consumer o...
Fri, 6 May, 2022 at 11:10 AM
How to create a new backup
Please refer to the following screenshot to create a new backup: Thanks for your supporting of Nero! Nero Support Team
Tue, 18 Jan, 2022 at 4:07 AM
How to back up files to external drive
Please do it as the following steps: Clicking ‘+ Add Backup’. Select the ‘Local Copy’ or ‘Local Snapshot’, clicking ‘Next’. Clicking ‘Unselect All’. Go...
Tue, 18 Jan, 2022 at 4:19 AM
How to restore old backups from Nero BackItUp
The recommended way to restore a backup done with a previous version of Nero BackItUp is to install this particular version again and to use it for the rest...
Mon, 24 Jun, 2019 at 4:51 PM
Can I backup via ‘OneDrive’ with Nero BackItUp?
Are you worried that your important files could get lost or might be unusable on your local PC due to hard disk errors, or hazardous events like storm or fi...
Thu, 7 Mar, 2019 at 2:22 PM
Can I backup via ‘Google Drive’ with Nero BackItUp?
Are you worried that your important files could get lost or might be unusable on your local PC due to hard disk errors, or hazardous events like storm or fi...
Thu, 7 Mar, 2019 at 2:25 PM
How to restore my data via ‘OneDrive’ or ‘Google Drive’ backed up with NeroBackItUp?
Nero BackItUp does not only support backing up to Microsoft OneDrive or Google Drive but can also restore your data from OneDrive and Google Drive. Nero Bac...
Thu, 7 Mar, 2019 at 2:26 PM
How to set a job with Compression & Encryption
Please create a new Local Snapshot backup, then you will see the encryption in 3 of step3,  please refer to the following screenshot:   Thanks for your...
Mon, 17 Jan, 2022 at 8:42 AM
How to disable Nero BackItUp started automatically when the computer is started
Please uncheck 'Launch on Startup' with the following steps: 1. Minimize BackItUp by clicking 'x' in the upper right corner. 2. Cli...
Tue, 18 Jan, 2022 at 4:19 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket