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Modified on: Tue, 10 Mar, 2026 at 9:22 AM
1. Open the Link: Ashampoo® App . Download and install the Ashampoo App.
2. Click on "Activate product".
3. Enter your activation key.
4. Click on Add product.
5. Find your product in "Your collection"
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Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:
Cleverbridge-URL
You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.
Start the new "Live Guide" and report the problem using the "Report Problem" function.
Nero KnowHow is the support app for the latest Nero products.
