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How to resinstall my owned applications from Microsoft Store

Modified on: Wed, 6 Dec, 2023 at 6:18 AM

If you have owned some Nero applications from Microsoft Store and want to install or reinstall them, please follow the below steps:

1. Run Microsoft Store app, not in a web browser. Make sure your Microsoft Store account is logged in.

2. Click the Library button at the bottom left corner, above the Help button to open the Library.

3. In Libary, scroll down and look for 'Apps' 'Games' 'Movies & TV', etc. Click Apps to filter applications.

4. There is a 'Sort and filter' dropdown menu. Click and untick 'show installed products only'. Then all your owned apps are listed. Download and install your Nero apps from here.

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Other options

Request for order overview

Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

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Problems with older Nero application

You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.