Order Process
Visit our official website www.nero.com or browse our newsletter.
- Select your desired products.
- Add the products to your shopping cart.
- Enter your contact information, including a valid email address.
- Select your preferred payment method and enter your payment details.
- Click "Continue".
You will then be redirected to our payment provider.
Once the payment is completed, your order will be confirmed.
Software Delivery
After purchase, you will receive an email from our provider. This email includes:
- your software download link
- your account details
- your initial password
- installation instructions
If you do not receive the email, please check your spam folder or email filters.
Hardware Shipping
Unless otherwise stated, hardware orders are shipped free of charge via Deutsche Post.
Delivery may take up to three weeks, depending on your location.
Important Information
The email address you enter will be used for:
- your Nero account
- your order confirmation
Please ensure the email address is correct. Otherwise, you may not receive your confirmation email.
Support
If you encounter any issues, please contact: feedback@nero.com.
