Nero Support

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Solution home How to get Nero installed & started

Language & Localisation

Nero Platinum supported languages
Currently Nero Platinum supports the following 23 languages: Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English (U.S.) Finni...
Thu, 30 Apr, 2026 at 5:00 PM
How to change the Language of Nero programs?
If you want to change the display language in Nero programs, please do below steps by referring the screenshot also. 1. Run Nero Start 2. Click the ...
Thu, 7 May, 2026 at 6:43 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket