We are glad that you purchased program(such as Video Downloader) from our Nero Online Shop.

If you have purchased Video Downloader from our Nero Online Shop, there are several ways to download the software.

Method 1:

Here is the direct download link for Video Downloader from Nero Online Shop:

https://ecloud.nero.com/index.php/s/9RHxTG43EMDX9JD

Please download and install Video Downloader from the above link and enter your email and the activation key to activate your version.

Method 2:

To download the program in your order, please log in to the order management page with your email/order number.

https://store.nero.com/myaccount/?e={{ticket.from_email}} 

You can also find this link by clicking the 'Signup/Login' button at the bottom of your order confirmation email.

Please check the order under your account, you should see a button ‘detail of the order’ for the order. 

You can check your orders and there should be a download button for each product item in a specific order.

Method 3:

You can also contact us with your order information at [email protected] to get the installation instruction as well as the download link .