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Due to the current situation there may be delays in shipping.

Platinum Suite

Que produtos estão incluídos no Nero Platinum Suite?
O Nero Platinum Suite inclui as seguintes aplicações de software: - Nero DuplicateManager Photo - Vídeo Nero - Nero MediaHome - Nero BackItUp - Nero Recodi...
Qua, 25 Mar, 2020 at 2:54 PM
Como actualizar a minha versão Platinum Trial para uma versão completa
Se você usar a versão de teste de 30 dias do Platinum Suite, você também pode atualizar para uma versão completa antes que o período de teste de 30 dias exp...
Qua, 25 Mar, 2020 at 3:26 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Nero Knowledgebase

In the Nero Knowledgebase you can find additional help and information about our previous Nero products. Click on the following button to access the database:

Nero Knowledgebase

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket