Nero Support

Wat kunnen we voor je doen?

Most customers are interested in the following topics:

How to Install Nero software after I buy it in Learn more »
How can I remove all traces of previous Nero programs? Learn more »
Do I need to uninstall older Nero versions before I install a new Nero product version? Learn more »


Due to the current situation there may be delays in shipping.

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Hello World

Technische problemen

Ik heb een technisch probleem met mijn software. Wat moet ik doen om hulp te krijgen?
Volg deze stappen zodat wij u kunnen helpen bij uw probleem: 1) Download het " "* bestand naar uw harde schijf van http://w...
Ma, 17 Feb, 2020 at 3:15 PM
Wat moet ik doen als ik problemen heb met het verzenden van of andere logbestanden naar Nero (
1. U kunt uploaden naar elke cloud en de link met ons delen. 2. U kunt naar een ander e-mailadres gaan en ons het bestand ...
Di, 24 Mrt, 2020 at 11:16 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket

Here you can find the complete overview of individual Nero products
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Nero version

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