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Note:

Due to the current situation there may be delays in shipping.

Customer Support

Outlook のメールアドレスからNeroサポートに連絡したが返信がこない。どうしたらいいでしょうか?
Nero サポートに、例えば、"outlook_[文字や数字の連続]@outlook.com". のようなメールアドレスからのお問い合わせをいただくことがありますが、これらのメールアドレスにお返事をいたしますと、送信不可能となる場合がよくあります。 これは、WindowsのOutlook ...
火, 7 4月, 2020 at 1:18 PM

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    Request for order overview

    2Checkout Warenkorb

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    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Nero Knowledgebase

In the Nero Knowledgebase you can find additional help and information about our previous Nero products. Click on the following button to access the database:

Nero Knowledgebase

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket