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Due to the current situation there may be delays in shipping.

Platinum Suite

Quali prodotti sono inclusi in Nero Platinum Suite?
 Nero Platinum Suite include le seguenti applicazioni software: - Nero DuplicateManager Photo - Nero Video - Nero MediaHome - Nero BackItUp - Nero Recode -...
Mer, 25 Mar, 2020 at 2:52 PM
Come aggiornare la mia versione Platinum Trial ad una versione completa
Se si utilizza la versione di prova di 30 giorni della Platinum Suite, è anche possibile effettuare l'aggiornamento ad una versione completa prima dell...
Mer, 25 Mar, 2020 at 3:25 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:


    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Nero Knowledgebase

In the Nero Knowledgebase you can find additional help and information on older Nero products from Nero 6 through Nero 2016. Click here to access the database

Nero Knowledgebase

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket