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Nero Platinum Suite

What products are included in the Nero Platinum Suite?
When you purchase your Nero Platinum Suite, you will be able to use all of the products that are also included in Nero Platinum 2019. These are: Nero Video,...
Thu, 7 Mar, 2019 at 2:32 PM
I have a 7-day trial of the Nero Platinum Suite. How can I extend the trial period?
The trial version of Nero Platinum Suite allows you to test the software for seven days free of charge. In Nero Start, you can also extend your trial perio...
Wed, 18 Sep, 2019 at 2:02 PM
How to Upgrade my Platinum Trial version to a full version
If you use the 30-day trial version of the Platinum Suite, you can also upgrade to a full version before the 30-day trial period expires. Simply click on th...
Sun, 29 Sep, 2019 at 10:44 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

    Download on App Store
    Download on Google Play
    Get it on Windows Store

How can I get help in other ways?

New support ticket