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Note:

Due to the current situation there may be delays in shipping.

Nero Platinum Suite

What products are included in the Nero Platinum Suite?
Nero Platinum Suite includes the following software applications: - Nero DuplicateManager Photo - Nero Video - Nero MediaHome - Nero BackItUp - Nero...
Wed, 25 Mar, 2020 at 2:46 PM
How to Upgrade my Platinum Trial version to a full version
If you use the 30-day trial version of the Platinum Suite, you can also upgrade to a full version before the 30-day trial period expires. Simply click on th...
Sun, 29 Sep, 2019 at 10:44 AM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Nero Knowledgebase

In the Nero Knowledgebase you can find additional help and information about our previous Nero products. Click on the following button to access the database:

Nero Knowledgebase

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket