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Note:

Due to the current situation there may be delays in shipping.

Solution home Order

Before ordering

Where to Get Business Solutions?
For business solution, e.g. companies, government and educational institutions and all other organizations, we provide volume license programs. Please g...
Thu, 17 Dec, 2020 at 9:36 AM
New Features of Platinum 2020
there are several new features and enhancements in the new Nero Platinum Suite:   Full control with the completely redesigned Launcher Nero Start Direct ...
Tue, 24 Mar, 2020 at 12:24 PM

Other options

    Request for order overview

    2Checkout Warenkorb

    Start an inquiry at 2Checkout to get an overview of your orders. If you have placed your order with Cleverbridge, please click here:

    Cleverbridge-URL

    Problems with older Nero application

    Nero KnowHow Plus Installer

    You can report your problem via the Support App "Nero KnowHow Plus". Download the application from here and follow the instructions of the application.

    Report problems in the Nero software

    Live Guide in Nero Software

    Start the new "Live Guide" and report the problem using the "Report Problem" function.

Nero Knowledgebase

In the Nero Knowledgebase you can find additional help and information on older Nero products from Nero 6 through Nero 2016. Click here to access the database

Nero Knowledgebase

Help via mobile application

Nero KnowHow is the support app for the latest Nero products.

How can I get help in other ways?

New support ticket